Shipping Policy

Order Processing at Sonny Angel

Once your payment is confirmed, we begin preparing your order. Processing typically requires 1-3 business days, but may extend due to product availability, order volume, holidays, or other operational factors. Orders placed on non-business days will start processing the following business day.

Shipping Methods and Delivery

During checkout, you will see all available shipping options along with estimated delivery times. Please note these delivery estimates, generally from 5 to 10 business days, are not guaranteed arrival dates and may be affected by carriers, weather, customs, peak periods, or factors beyond Sonny Angel's control.

Shipping Charges

Shipping fees applicable to your order will be clearly displayed before you complete your purchase. If there are any promotions or free-shipping offers, they will be outlined in the relevant terms. Sonny Angel does not apply shipping fees until checkout confirmation.

Tracking Your Order

If your shipment includes tracking, Sonny Angel will provide tracking details after dispatch. Please allow time for the shipping carrier’s tracking to update.

Providing Your Delivery Address

You are responsible for entering accurate and complete shipping information at checkout. Please verify your address carefully before paying. Corrections after order processing or shipment cannot be guaranteed, so timely communication with Sonny Angel is essential if you discover errors.

Handling Delayed, Lost, or Damaged Shipments

Initially, check your shipment’s tracking information for updates if delivery seems delayed.
If tracking does not resolve your concerns, contact Sonny Angel with your order details for review.
Report any damaged or lost shipments as soon as possible and include photos or shipping documentation when available.

International Shipping

For orders shipped outside the United States, customs duties, import taxes, or other fees may apply based on destination country regulations. Responsibility for these charges depends on the terms presented at checkout and applicable law.

Policy Changes

Sonny Angel’s shipping options, delivery times, and fees may change as our business evolves. Always review the shipping details displayed during checkout before finalizing your purchase to understand the current terms.